How to Win Friends and Influence People

How to Win Friends and Influence People

agarbandhu

Fundamental Techniques in Handling People
-Don't criticize, condemn or complain.
-Give honest and sincere appreciation.
-Arouse in the other person an eager want.

Six ways to make people like you
-Become genuinely interested in other people.
-Smile.
-Remember that a person's name is to that person the sweetest and most important sound in any language.
-Be a good listener. Encourage others to talk about themselves.
-Talk in terms of the other person's interests.
-Make the other person feel important - and do it sincerely.

Win people to your way of thinking
-The only way to get the best of an argument is to avoid it.
-Show respect for the other person's opinions. Never say, "You're wrong."
-If you are wrong, admit it quickly and emphatically.
-Begin in a friendly way.
-Get the other person saying "yes, yes" immediately.
-Let the other person do a great deal of the talking.
-Let the other person feel that the idea is his or hers.
-Try honestly to see things from the other person's point of view.
-Be sympathetic with the other person's ideas and desires.
-Appeal to the nobler motives.
-Dramatize your ideas.
-Throw down a challenge.

Be a Leader: How to Change People Without Giving Offense or Arousing Resentment

-A leader's job often includes changing your people's attitudes and behavior. Some suggestions to accomplish this:
-Begin with praise and honest appreciation.
-Call attention to people's mistakes indirectly.
-Talk about your own mistakes before criticizing the other person.
-Ask questions instead of giving direct orders.
-Let the other person save face.
-Praise the slightest improvement and praise every improvement. Be "hearty in your approbation and lavish in your praise."
-Give the other person a fine reputation to live up to.
-Use encouragement. Make the fault seem easy to correct.
-Make the other person happy about doing the thing you suggest.

Bojourn.....................agarbandhu!!!!!!!!!!!!!!!